Privacy Policy
Last updated: January 2024
Introduction
Cemtex Supply ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
- Business Information: Company name and details for business customers.
- Transaction Data: Details about orders, payments, and deliveries.
- Communication Data: Messages sent via our contact form, WhatsApp, or email.
- Technical Data: IP address, browser type, and device information for website analytics.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Provide customer support
- Send you important updates about our products and services
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Delivery partners to fulfill your orders
- Payment processors to handle transactions
- Service providers who assist in operating our business
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
If you have questions about this privacy policy or your personal data, please contact us at:
- Email: info@cemtexsupply.com
- Phone: +254 732 761 843
- Address: Isinya Town, Kajiado
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.